Fraktpolicy
Logistikk Rekkevidde & Leveringstid
Dynam RC EU-lageret er på, leveringstiden vil ta ca 3-5 virkedager, unntatt helger. - Gratis frakt & Inkludert skatt til EU!
Vi tilbyr rask frakt til Europa. Forberedelsestid: vi trenger 1-2 virkedager (man-fre) for å forberede bestillingen din i henhold til våre mange daglige bestillinger.Gratis frakt på bestillinger over €99 (kun for små reservedeler unntatt flykropp, vinger)
* Dynam-fly sendes fra vårt europeiske lager, og ankommer vanligvis innen 3-5 virkedager. Reservedeler sendes direkte fra Dynam-fabrikken i Kina, med en estimert leveringstid på 9-12 virkedager.
Forsendelsesplan:
| Land | Leveringstid |
|
3-5 days |
Skatter (mva) og avgifter
Velg ditt land fra rullegardinmenyen på nettstedet vårt for å sikre at prisene inkluderer riktig mva eller avgift for stedet ditt.
EU-land: Prisene inkluderer mva for destinasjonslandet, uten tilleggsavgifter eller avgifter innen EU.
Ikke-EU-land: MVA belastes ikke i kassen, men du må kanskje betale lokal moms og importavgifter ved levering.
Leveringstid: Før vi sender bestillingen din, må Dynam RC forberede produktene dine, utføre strenge kvalitetskontrolltester og pakke varene nøye. Tiden det tar å klargjøre varene dine for frakt er atskilt fra leveringstiden. Takk for forståelsen!
Pakken vil bli sendt ut fra EU-lageret innen 48 timer etter at bestillingene er gjort. Samtidig vil en informert e-post være i e-postboksen din når pakken er ute.
Tillegg for utvidet område
For bestillinger levert til visse avsidesliggende øyer eller avsidesliggende områder i Europa, kan en "Extended Area Surcharge" gjelde. Dette tillegget er basert på pakkestørrelse og destinasjon. Hvis landet ditt kvalifiserer for gratis frakt, men du er i et utvidet område, gjelder kun tilleggsavgiften.
Ber om tilgivelse for eventuelle ulemper
Frakttiden er opp til flere faktorer, som destinasjonsland, skikker, vær osv., som er vanskelig å kontrollere. Vi jobber hele tiden med dette for å forbedre det.
Varsel for ekspressfrakt
- Krev riktig telefonnummer, postnummer og nøyaktig adresse.
- Ethvert tap forårsaket av unøyaktig fraktinformasjon og utilgjengelig kontakt via telefon og e-post er ditt ansvar. Fraktselskapet vil kontakte deg etter at pakken ankommer byen din og avtale levering til adressen din. Vanligvis vil det ta omtrent 7 dager. Hvis de ikke kan nå deg, vil ekspressfraktselskapet kaste pakken. Og alt tapet er på deg. Så sørg for at adressen og telefonnummeret ditt er nøyaktig.
Forsinkelsesperiode for forsendelse
Ordrebehandling og leveringstider kan bli utsatt i følgende perioder: julesesongen og andre høytider.
Ordrebekreftelse og kansellering
- Hvis det ikke er noen e-postkvittering etter vellykket betaling, ikke nøl med å kontakte sales05@dynam-rc.cn.
- Ingen ordre kan kanselleres etter at den er sendt.
Hvis du har spørsmål, ikke nøl med å kontakte oss. Vi kommer tilbake til deg snart! Takk alle sammen for omtanken og støtten!
Product
No, we do not have a minimum spend here.
The product page for every item includes version, a detailed description, and plenty of images. If there is anything further information, feel free to contact us, and we will do our best to satisfy you.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
- Select an item and add it to the cart
- Check your order details
- Fill in the delivery address
- Complete the transaction by clicking the "continue to shipping" button.
Registering an account will give you our special coupon code during the promotion period.
Enter your coupon code on the cart page and click "apply coupon".
We can cancel an item from your order within 24 hours. You must contact us immediately after placing your order; otherwise, it will be shipped out.
Yes, you can. Don't hesitate to contact us or place a new order.
Please get in touch with us. We will investigate this matter with our warehouse.
Please get in touch with us. We will resend the item or refund you.
Yes, within 30 days after receipt, you can contact us and return it. But you have to pay the shipping charge.
Shipping
Yes, we ship all over the world. Dynam RC ships to a variety of international countries. We offer fast shipping to Europe, Asia, America, Oceania, and Africa.
Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. It will be shipped out within 1-2 processing days after payment. And the shipping time to your country, please refer to Shipping Policy.
The order will take an estimated number of business days to arrive. Business days do not include Saturdays, Sundays, or Holidays. This time includes processing and in-transit time for your order.
You will receive a shipping confirmation email with the tracking number as soon as your order is shipped. Also, you can sign in to your account to check or track your order status by entering your registered email address.
If your order hasn't been shipped, contact our customer service to change it.
Taxes (VAT) and Duties
Select your country from the drop-down menu on our website to ensure prices include the correct VAT or tax for your location.
European Union Countries: Prices include VAT for the destination country, with no additional duties or fees within the EU.
Non-European Union Countries: VAT is not charged at checkout, but you may need to pay local VAT and import duties upon delivery.
Standard shipping usually takes 7-9 business days to reach the destination after shipping, while Express shipping usually takes 3-5 working to reach the destination days after shipping.
For detailed information, please read our Shipping Policy.
Payment
We take security very seriously, so your details will be safe with us.
All credit and debit cardholders are subject to validation and authorization by us and the card issuer to maintain security and prevent fraud.
We securely store any information you give us using high-level SSL encryption technology – the most advanced security software currently available for online transactions.
We accept PayPal and credit cards.
We charge you for your order in Euros. Your card provider will apply the exchange rate when your card is charged.
Returns and Refunds
Before any return, please agree to our return policy first and then contact our custom service team.
Before any return, please get in touch with our custom service team first. We will tell you how to do.
If returned because of a fault of Dynam RC, such as an item damaged, wrong size, or color, Dynam RC will pay for the return shipping. Otherwise, the customer has to pay the round-trip shipping fee.
As our warehouse has processed your return, we'll let you know. If you don't receive this email within 20 days of posting your parcel to us, please get in touch with us, and we'll get back to you within 24 hours.
After receiving your returns, we will deal with them within 24 hours. PayPal's refund is usually within 24 hours. Credit Card refund may take 2-10 working days to your account.
If you want to exchange, please get in touch with our customer service first.
If the goods have faulty and there is an issue with your order when you get the parcel, contact us within 24 hours!
Please enclose the picture and tell us the details of the issue. We will check and solve it for you as soon as possible.
Didn't find what you were looking for? Contact us.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.